November 24, 2017
As we are engaging ourselves into a new busy season, many returning customers may notice a few changes.
As the Phoenix, it seems like we all go through some major transformations every 9 years or so. We are fast approaching this anniversary at Hem Over Heels. But rest assured, Josh is still the master in charge. So nothing about what you’ve to expect from us as changed. Quality is still priority number one.
First change happened last August. We are heartbroken to let you know that our little Rusty (welcoming manager) has passed away. So, you will not be met at the door by the nice little white Toy Poodle anymore when you come walking in. He was eleven years old when he died. We miss his presence very much. Rusty was, without a doubt, the best employee in our history…
The second change came in October. Brenda who handled many tasks including fittings for alteration, embroidery and counter services opted for a career change. She was a very valuable employee since our first year. We can only but wish her the best for the next chapter in her life.
Then Renata also moved on. She was helping out at the counter. She is an Interior Designer by formation. So when an opportunity came, we were sad to see her go but we are not going to stop anybody from moving on to a better position ever. We appreciate the service she gave us and wish her the best in her new venture.
Throughout the last few months, we have maintained our goal and pledge to you to keep our quality to the high standard you’ve come to expect from us. Lia, Rubia, Liliana and Nina have all been working hard to keep the alterations department as strong as ever. They now take turns in doing the fitting duties during all business hours. They are the seamstresses behind the scene so they are to be trusted.
At the counter, we have Layla who is now welcoming you on our behalf. She will also be very much involved in the promotion of our business. She will be active in filming many of the videos we will be posting on this website later. We want to bring a lot of information about the things we can do for you and the methods we use. The website will be updated on a more regular basis.
Soon, another change is pointing at the horizon. Cida who left us four years ago, will be returning to take on her duties as seamstress once again. She is happy to be returning and we are happy to welcome her back in our team…
We are trying to get the best team possible to bring you a faster turn around service we’ve ever provided. We understand that when you buy yourself new clothes, you have the desire to wear it quickly. That is where the fun is all about!
Furthermore, Joe, our first shoemaker is also coming back on a part-
As you can see, there have been many changes at Hem Over Heels but we, like the Phoenix, we are transforming ourselves into something even better to serve our clientele.
We will be maintaining our business hours:
Monday to Friday 9:00 AM to 7:00 PM
Saturdays 9:00 AM to 5:00 PM
We look forward to see you all back from wherever you went to escape the Florida sun during the last summer.
From the staff at Hem Over Heels